Our service team – your strong partner in every project phase
We are your partner for end-to-end support - over the phone, directly on site, or digitally. We are available at all times. Our 24/7 hotline is your direct line for a qualified initial diagnosis 365 days a year. Our support will connect you with our experts, worldwide.
Together we develop strategies for problem solving, provide assistance - consulting and implementation in one. Prevent malfunctions from even happening in the first place. We provide regular preventive maintenance and service. This protects your machine, optimizes system availability and makes it more efficient in the long term. To customers needs - just the way you want it.
Taking your machine out of service is not an option. Your machine can also evolve. The customized concept, retrofits and first-class overhauls bring the plant up to date, also in terms of energy consumption and CO2 footprint.
Further support is available from our well-developed network of representatives and our service stations in the USA and China. Of course, as a customer you can reach us in an emergency 24 hours a day, 365 days a year.
The hotline number is +49 (0) 170 7622267.
The quality of our processes is ISO 9001:2015 certified.
Here you get more information on the services our service team provides:
> Training and instruction
> Maintenance and maintenance contract
> Spare parts
> Emergency service
> Rental machines